Schadenfreude...... When it goes  horribly wrong!

What happens when you make a mistake, when it all goes horribly wrong?  It's all very well wanting our posts and tweets to "go viral" but what if it's for things you really didn't want to happen?  Tabitha Naylor on SocialMediaToday has a quick look at a few of the big brands that managed to cock it up.  Schadenfreude is all very well but we all make the odd mistake.....

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